Returns
- Return requests received outside the return periods will not be accepted.
- Return shipments must be shipped in their original packaging and papers.
- Customers are responsible for return shipping costs unless otherwise stated.
- Refunds will be processed back to the original form of payment once I receives the artwork.
- All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in EUR.
- Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase.
Returns period
Return requests must be submitted within the return periods listed below:
- Original Artwork: 7 calendar days from the date of delivery.
- Limited series Prints: 15 calendar days from the date of delivery.
Refunds
Once your return is received and inspected, I will notify you of the approval or rejection of your refund. I’m an Artist and you are and art Lover, so your satisfaction is very important for me, but be kind and keep in mind that I don’t like to do ping pong with my artworks. So if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
I only replace limited series prints if they are defective or damaged. If you need to exchange it for the same item, just contact me and send my artwork back.
Shipping returns
To return your product, you should mail your product to sender physical address that you find on the packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please use tracked and insured shipping services.